How to Conduct Telephone Mediations

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Recorded on Wednesday, September 25, 2019

When discussing a case with your client, one item on the agenda should be mediation. Why mediation? Parties determine for themselves what is important, issues can be resolved or narrowed, avoiding delays and saving enormous amounts of time, energy and expense associated with protracted conflict and litigation.

Conducting mediation over the phone, or by video, is a newer option to the face to face mediation. It works exactly the same. The rules of confidentiality, being without prejudice, and being of a confidential and voluntary nature still apply. 

In this webinar, mediators Marcel Mongeon and Lyon Gilbert will discuss the process, benefits and flexibility of conducting a mediation by telephone. They will also discuss the use of video mediation, and when telephone mediation may not be suitable. Included will be a mock telephone mediation.

Every lawyer or paralegal in a civil litigation practice should watch this webinar.

Accredited for 60 Professionalism minutes in Ontario and approved in BC. Others check with your authority.